Job Introduction
Bank Receptionist/Administrator required in Basingstoke - attractive remuneration package!
We have opportunities for Receptionist/Administrator to join England’s leading Primary Care Provider’s Bank division, supporting colleagues and practices across Basingstoke with continuity of care for patients during periods of absence and annual leave.
Role Responsibility
Key duties will include:
- Responding to patient queries and liaising with the wider primary care team as well as managing appointment requests, signposting patients to our range of services and maintaining patient records and confidentiality.
- Emailing, scanning and coding clinical correspondence.
- Processing prescriptions requests.
- Utilising other information systems to support efficient workflow processes.
The Ideal Candidate
Interested? What you will need to be considered:
- Reception or customer care experience is essential as well as an excellent communicator both spoken and written.
- Must have basic PC skills such as Word, Excel and email.
- Able to work within processes, procedures and maintain confidently and data security.
- Previous experience of working in the NHS is welcome but not essential.
Package Description
What we can offer as a Bank Receptionist/Administrator:
- Competitive hourly remuneration
- Accrued paid annual leave
- EAP We Care - WeCare looks after your wellbeing with a 24/7 UK-based online GP, mental health counselling, a get fit programme, legal and financial guidance, plus much more. Using your phone, tablet or desktop, you and your family have 24/7 access to thousands of experts, all from the comfort of your own home.
About the Company
Why join Operose Health?
At Operose Health it is our mission to deliver great primary care by improving access, outcomes and patient experience. Our dedicated teams, innovative operating models, ambitious growth plans, and values-driven culture allow us to offer unparalleled support to every practice and service we manage. We care for over 630,000 patients across 60+ GP Practices, from Devon to Doncaster.
We take immense pride in our exceptionally talented workforce. With robust resources and continuous support, we empower our staff to deliver outstanding patient care. Our clinicians and colleagues are encouraged to operate at the top of their licence and champion to be the best that they can be.
Clinical expertise, innovation and research drive our models of care, improving primary care access to provide the right support, at the right time. By leveraging data and insights, we manage demand more efficiently, enabling quicker patient access. We empower and educate patients to improve their health and wellbeing for the long term.