Job Introduction
Job title: Governance Administrator
Location: Remote with travel as required
Salary: Up to £26,000 depending on experience
Hours: 37.5
Help us to deliver great primary care by improving access, outcomes and patient experience.
At Operose Health, we delivery local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and our empowered to be the best they can be for our patients, and each other – because we CARE.
Caring
We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future.
Ambitious
Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care.
Resourceful
Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services.
Excellence
We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners.
Role Responsibility
As a valued member of the Operose Health team, your key duties will include:
- Establishing quality metrics, benchmarks and performance indicators to monitor and evaluate the effectiveness of quality assurance and governance programs and framework documentation. Stay current on industry trends, regulatory requirements and best practice in healthcare quality assurance and governance. The ideal candidate will have strong organisational skills, excellent communication abilities and a proactive approach to problem solving.
- As a Governance Administrator, you will play a critical role in ensuring the effective operation of governance structures within the organisation. You will be responsible for supporting the development, implementation and recording policies, procedures and processes to ensure compliance with regulatory requirements and best practice. Working closely with the team and various stakeholders, you will facilitate communication, decision-making and accountability including Internal Inspection scheduled attendance and responses.
The Ideal Candidate
What we look for in new colleagues:
- Knowledge of Governance processes is an advantage but not essential.
- Microsoft Office knowledge essential.
- Experience in corporate governance, compliance, or related fields, preferably in a regulated industry.
- Strong knowledge of Governance principles, regulatory requirements and industry standards preferred but not essential.
- Excellent analytical, problem-solving and decision-making skills.
- Exceptional communication and interpersonal abilities, with the capacity to build relationships.
- High level of integrity, discretion and professionalism.
- Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities effectively.
Package Description
How we’ll support you:
- A rewarding career making a positive impact on people’s lives.
- A competitive salary and benefits package.
- In house development giving the opportunity to grow both personally and professionally.
- 27 days annual leave plus bank holidays.
- Salary sacrifice schemes.
- EAP.
About the Company
We provide local primary care, at scale
Operose Health delivers primary care to over 700,000 registered patients, across 82 locations in 16 ICB areas. We have over 250,000 attendances at our urgent care centres and support some of the most vulnerable people through our specialist GP surgeries.
Our clinical model of localised delivery allows services to concentrate on local health needs, priorities and connections - whilst benefitting from the regional and centralised support that scale provides.
We transform communities and reduce heath inequality
Our patients are our partners and we are committed to empowering and supporting them to lead healthier lives. We use patient feedback, our innovative data systems and scale to adapt services to meet local need, reduce health care inequality and drive integration within our neighbourhoods.
We have a unique offering in the NHS
Through our reach, innovative data systems, scale and determination, we have the capability and insight to support the NHS with access and delivery challenges.
We care
We care about our patients, our people, our communities and neighbourhoods, and the future of primary care. We are led by our values and are a trusted provider in the NHS.