Job Introduction
A rewarding opportunity has arisen within our exciting and expanding organisation, looking to appoint an experienced and well-motivated Head of Facilities and Health & Safety to join us on a permanent basis.
The organisation operates primary care at scale on a national basis providing GP primary care services to over 600,000 patients out of 67 locations.
Leading our facilities management team, this is a great opportunity for an individual who is looking for a highly responsible and gratifying role, which will involve them becoming an integral part of the team. Success in the role will be rewarded with clear opportunities for career progression and skills development.
Role Responsibility
Key duties will include:
- Overall responsibility for Facilities Management and Health and Safety across the Operose Health Group.
- Delivery of front-line services for facilities, compliance, and health & safety. Directly managed at 35 locations and secondary management of remaining 42 locations.
- Leads on compliance and facilities management for new tender mobilisations, demobilisations and CQC Inspections.
- Service charge management
- Manages H&S inspections, FRAs, LRAs and all compliance matters for all GP Practices.
- Supply chain management
- Ensure OH meets its statutory obligations in Health & Safety and FM provision.
- Managing service contracts across all services for cleaning, waste, energy, storage solutions, etc.
- Leads on incident investigations and reporting to Exec team on all matters.
The Ideal Candidate
Interested? What you will need to be considered:
- Facilities Management experience
- Experienced in use of a CAFM system.
- Proficient in Microsoft Suite of products including Excel, Outlook, Word, and PowerPoint
- Experience of providing a facilities or maintenance service in a busy organisation
- Experience of working with contractors and suppliers and monitoring of service standards
- Understanding of compliance requirements and working with service level agreements
- Proven experience of delivering excellent customer care and service in a large organisation
- Experience of complaints handling and follow up procedures
- Enthusiasm and commitment to learn about and get involved in the department’s activities
- Strong written, oral, problem solving & time management skills
- The ability to deal tactfully, calmly, and effectively with a wide range of people from within and outside the organisation
- Be able to work independently without regular direct supervision
- Understand H&S compliance regulations with regards to Risk Assessments
Package Description
England's leading Primary Care provider is searching for a Head of Facilities and Health & Safety £50,000 per annum.
Location: Remote with national travel to sites.
About the Company
Why join Operose Health?
At Operose Health it is our mission to deliver great primary care by improving access, outcomes and patient experience. Our dedicated teams, innovative operating models, ambitious growth plans, and values-driven culture allow us to offer unparalleled support to every practice and service we manage. We care for over 630,000 patients across 60+ GP Practices, from Devon to Doncaster.
We take immense pride in our exceptionally talented workforce. With robust resources and continuous support, we empower our staff to deliver outstanding patient care. Our clinicians and colleagues are encouraged to operate at the top of their licence and champion to be the best that they can be.
Clinical expertise, innovation and research drive our models of care, improving primary care access to provide the right support, at the right time. By leveraging data and insights, we manage demand more efficiently, enabling quicker patient access. We empower and educate patients to improve their health and wellbeing for the long term.