Vacancies

Communications Officer

Role Responsibility

Key duties will include:

• To create and promote compelling content around our high-quality NHS GP and urgent care services, employer brand and innovative healthcare approach for use with internal and external audiences.
• Promote and protect Operose Health’s brand as the country’s leading provider of NHS-funded primary care services.
• Develop high quality and compelling communication material and plans to engage positively with our internal and external audiences.
• Create content that is easily adapted for multiple external and internal channels.
• Use social media, graphics and other approaches to maximise impact and awareness.
• Create regular updates on local services for patients, stakeholders and the media.
• Maximise proactive opportunities, such as national awareness campaigns, to promote our services, innovation and progress.
• Support staff engagement, retention and recruitment with targeted and relevant messaging.
• Supporting other departments and operational teams with specific projects.
• Work as part of the wider team to deliver agreed priorities and objectives.
• Being the lead for communication and engagement advice and activity for specific projects, working closely with a range of colleagues across our family.
• Source, develop and deliver a wide range of compelling material at speed, to high standards and in line with our brand and voice.
• Engaging effectively and positively with senior leaders and colleagues across the business to make sure communications is playing its full role in driving Operose Health’s success.
• Build and maintain relationships with local patient and community groups, stakeholders and media to broaden our reach and promote our people, quality and success.
• Writing for different internal and external audiences in a way that cuts through, translating the complex world of primary care into relevant, accessible and useful information.
• Taking a 360-degree approach to stories, so they fit for multiple audiences.
• Prioritising your workload effectively, being well-organised and able to flex, multitask and work well under pressure.
• Maintaining a robust understanding of Operose Health’s growth strategies and operating environment so communication and engagement activity is optimally positioned publicly.
• Challenging yourself and the team to go above and beyond.

The Ideal Candidate

Interested? What you will need to be considered:

• Minimum three years communications experience in a busy organisation. covering internal and / or external audiences.
• Strong writer, able to produce engaging and accurate copy at speed.
• Proven ability to work as part of a small team and with minimum supervision.
• Comfortable working remotely as well as face-to-face.
• Must be confident, curious and creative and enjoy challenges.
• Knowledge of the NHS or health sector is welcome, but willingness to learn is as important.

Package Description

What we can offer you as an Communications Officer:

• Annual salary of up to £35,000 depending on experience.
• 27 days annual leave plus bank holidays pro rata.
• Varied opportunities for career development within our wider organisation and a range of other exciting employee benefits such as car benefit scheme, cycle to work schemes, travel season ticket loans, discount cards and employee wellbeing services.

About the Company

Why join Operose Health?

At Operose Health it is our mission to deliver great primary care by improving access, outcomes and patient experience. Our dedicated teams, innovative operating models, ambitious growth plans, and values-driven culture allow us to offer unparalleled support to every practice and service we manage. We care for over 630,000 patients across 60+ GP Practices, from Devon to Doncaster.

We take immense pride in our exceptionally talented workforce. With robust resources and continuous support, we empower our staff to deliver outstanding patient care. Our clinicians and colleagues are encouraged to operate at the top of their licence and champion to be the best that they can be. 

Clinical expertise, innovation and research drive our models of care, improving primary care access to provide the right support, at the right time. By leveraging data and insights, we manage demand more efficiently, enabling quicker patient access. We empower and educate patients to improve their health and wellbeing for the long term.